Connection & Loading

Mobile

• Game crashes on my mobile device
• I have trouble connecting on my mobile device.

Web

• The game is not working with Explorer browser.
• Loading stops at certain percentage or I see a black screen.

Account & Login

Account

• Which platforms can I play Blackjack 21 on?
• Can I access my account from multiple devices?
• Where can I find my UID?
• Can I reset my game?
• Can I delete my account?

Login

• Are there different ways to log into the game?
• Why should I login using Facebook?

System & Games

Friends & Gifts

• How do I add friends?
• How can I send gifts?
• How can I receive gifts?
• How often can I send gifts?
• Can I send chips to my friends?
• How to not receive any friend requests?

See all 7 articles

Blackjack 21

• Is there a tutorial or guide?
• How do I level up?
• Which modes do you offer?
• Do you offer Single Mode?
• Is there chips I can get for free?
• Where can I check for Mission?

See all 7 articles

Purchases & Refund

• I didn’t get my chips/tickets I purchased.
• I can’t make a purchase.
• Can I get a refund?
• Can I cash out my chips?

Bugs & etc.

• My chips are gone!

Delete & Remove

• How can I remove app from Facebook?
• Why do I still see postings of this app on my newsfeed?

Glossary

Blackjack

• How do you play Blackjack?
• Blackjack terms